How our models are packaged:

Each Copperfox Model comes in its own Union Jack collectors box that is specially designed for traveling as well as storage. Each model is nestled inside foam to make the journey to it's new home as comfortable as possible. When a model is shipped, it is despatched inside this box, with a brown carton outer to protect the collectors box. There is one model per box.

Pony models (the Welsh Cob, Connemara and Exmoor Ponies) are shipped in the Pony Box and Horse models (the Irish Sports Horse) are despatched in the Horse Box. Please see the images below for dimensions of each box, together with their weight and volumetric weight. 1 model equals 1 box, so 2 models equals 2 boxes (and so on.) Multiple models cannot be combined into a single box.

Shipping Destinations:

We ship all over the world to any location; we despatch to anywhere where there is a person to receive a parcel! We have a variety of tracked shipping options available, using both the postal service (Royal Mail) and Courier companies, and the cost is calculated on the weight of number of models ordered. Our website will automatically calculate these costs as models are added to the basket. Please click here to view the prices.

A Variety of Shipping Options:

We also understand that postage costs are something that may need to be carefully considered when purchasing items online and is a service that sometimes an individual can obtain a better price to ship a parcel than we can as a company. A weird but true fact!

This is why we would like to give customers the option to arrange their own shipping of your model purchase enabling you to select your desired method, delivery time and cost. Below are the full details of the boxes that the models are shipped in (i.e weight, volume etc), so you can obtain quotes for shipping models before purchasing. For destinations outside of the the UK, we strongly suggest that you investigate this fully before committing to buy a Copperfox model.

Shipping options for UK Mainland based customers:
Option 1) Our shipping cost for UK Mainland addresses is from Β£4.50.
Option 2) Arrange your own shipping with a courier collecting the parcel from us.

Shipping options for UK Highlands and Islands based customers:
Option 1) Our shipping cost for UK Highland & Island addresses is from Β£4.50.
Option 2) Arrange your own shipping with a courier collecting the parcel from us.

Shipping options for Europe and Rest of the World:
Option 1) Our website will calculate shipping for your order by the weight. Our website will display the different shipping methods available for your destination.
Option 2) Arrange your own shipping with a courier collecting the parcel from us.

If you are organising your own shipping method, please remember that the order will need to be collected from our despatch location. At this time, we cannot drop parcels off.  We would also strongly recommend using a tracked service as we would not be responsible for the safe delivery of the model, if you arrange for your own shipping. Also for parcels traveling outside of the UK, duty, customs charge and tax may be applicable.

Q: I would like to place an order but arrange my own shipping. How would it work?
This is a service that we haven't offered before, so it will be a little new to us too but it's quite simple in how it works. First you will need to place an order for your desired model(s), going through our checkout and selecting "use own shipping method" on the checkout, when asked about the shipping method. Once the order is completed and paid for, we will inform you when your order is boxed and ready for despatch, in addition to re-confirming the pick up location. Simply organise for your own courier to collect the order from us and your model will be trotting on it's way to you in no time at all.

Q: What websites can I obtain a quote through to collect my parcel from you?
There are many websites and courier companies that offer this service. Here are a few of them:

ParcelBroker (International Coverage): www.parcelbroker.co.uk
Parcel2go (International Coverage): www.parcel2go.com
MyHermes (UK): www.myhermes.co.uk

Copperfox Boxes and Weights:

One Pony Model:
Box weight (i.e horse in box): 1.5kg
Volumetric Weight: 2.5kg
Box Size:  340mm longx 310mm wide x 100mm high.

Two Pony models:
Box weight (i.e horse in box): 3kg
Volumetric Weight: 4.5kg
Box Size:  340mm longx 310mm wide x 200mm high.


One Horse Model:
Box weight (i.e horse in box): 1.9kg
Volumetric Weight: 3kg
Box Size:  395mm long x 350mm wide x 100mm high.

Two Horse models:
Box weight (i.e horse in box): 3.8kg
Volumetric Weight: 6kg
Box Size:  395mm long x 350mm wide x 200mm high.